Review of the current ‘Order To Cash’ journey, and development of fit for scale process & controls.
Following a period of high growth, with ambitious plans to continue, the time was right to do a fit for the future review.
“Delivered to the brief, on time and on cost and left us with both a clear understanding of the performance and challenges today, and a plan to improve”
Chief Marketing Officer, Pure Gym Group
“You understood our needs quickly. I also really appreciated these highly experienced managers and valued the way they hit the ground running, their ‘hands on’ approach, the hard work, the quick learning curve, their focus and attitude and of course their flexibility”.
Former COO, Arvato UK
"It was great working with you all. Thank you for your focus & leadership with this output. I would certainly recommend Custerian to any other doing this type of work across the market”
Director of Market Engagement, MOSL
“Whilst partnering with Custerian, our level of CX maturity has improved considerably. I have been delighted with the outcomes achieved. Custerian have been incredible partners for us”
CX Director, Studio
“Custerian has been an excellent partner for Adare using their experience of change and transformation to support the business to transform and importantly by guiding and supporting the senior leadership team through their own journey of change. ”
CEO, Adare
“Thank you for the quality of service provided. We sincerely appreciate your efficient, gracious customer service, the level of detail & accountability you have demonstrated on each of the projects worked upon & the way you conduct business as a whole, especially given the many last minute changes”
COO, Hospedia
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